Reactive support

Operating hours:

Monday to Friday from 8:30 to 18:00

(for the extended service from 8:00 to 19:00 a specific agreement is required)

 
Phone:

+390299265850
 

Email:

 support@4wardpro.it

for all types of incidents, except those concerning Healthcare solutions

 healthcare-support@4wardpro.it

nly for incidents concerning Healthcare solutions

Website

Reactive Support Portal:  https://rs.4wardpro.it/

Customer Portal: https://portaleclienti.4wardpro.it/

 
The H24 oncall service is phone-based only:

+390299265880

+390516639500 (active only in case of primary number malfunction)

Extensions:
 22 – Healthcare & Infrastructure Team
 55 – Infrastructure Team
 88 – Cybersecurity Incidents Team

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